Logistics &
Supply Chain.
Reducing Customs Clearance Latency by 70%.
The Client
A mid-sized Freight Forwarder handling 400+ shipments weekly.
The Problem
A team of 6 staff members manually scraping data from PDF invoices, Bill of Lading (BL) documents, and email attachments to enter into their ERP. Error rates were 12%, leading to fines and delayed shipments at Jebel Ali Port.
The AVA Solution
We deployed a Document Extraction Agent.
Ingest: The Agent monitors the inbound@ email address.
Extract: Reads PDFs (even scanned images) and extracts HS Codes, Weights, and Consignee details.
Cross-Check: Validates data against government portal requirements.
Execute: Auto-fills the customs declaration form.
The Result
Error Rate
Dropped to 0.1%
Financial Impact
4 Staff Reallocated
Fully Verified Outcome
Document processing bottlenecks completely eliminated, reducing overhead and maximizing rapid customs clearance.